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VITA

Become an interpreter, IRS-certified tax preparer or greeter!

Senior Woman Tax Volunteer
Senior Woman Tax Volunteer

It's easy to lend a helping hand

1. Sign-up: Complete the VITA volunteer application

2. Attending Training: Once you sign-up, you will receive information about our IRS Certification Training

3. Complete Certification: Tax preparers and greets are required to be IRS-certified. (Clerical assistance and interpreters do NOT need to be certified.)

4. Volunteer: Once your certification is complete, you can start!

Become A Volunteer

Frequently asked questions

If you have additional questions before volunteering to be a interpreter, IRS-certified tax preparer or greeter, please contact us at (772) 567-8900.

  • What is VITA?

    VITA or Volunteer Income Tax Assistance Program is a free tax service offered annually (January – April 15) to individuals and families with low to moderate incomes. 

    Countless taxpayers could be receiving EITC (Earned Income Tax Credits) and/or CTC (Child Tax Credits) if they had assistance filing their returns.

  • Why are VITA volunteer essential to this program?

    VITA volunteers do more than just prepare taxes. They play a critical role in ensuring that low-income individuals and families have access to valuable tax credits without paying any fees.

    This program is FREE for clients and run by volunteers, allowing clients to save their money or catch up on payments or buy essentials.

  • What is the time commitment?

    Certified volunteers will need to commit to between 4 and 8 hours per week from January through Tax Day at one of multiple VITA locations throughout Indian River County.

    VITA resources and technical support will always be available.

  • What volunteer roles are available?

    Volunteers of all backgrounds are welcome. However, Spanish/English bilingual preparers, retirees, students, and those with financial backgrounds are highly encouraged to participate. Eligible volunteers will be able to claim CE credits. *All volunteers must be computer literate and are required to attend training and get certified.*

    • Tax Preparation Volunteer Duties: Become IRS certified and provide free tax return preparation to eligible taxpayers. 

    Interested in becoming a VITA volunteer, but don’t want to do tax preparation?

    No worries! We’re looking for greeters, administration and clerical volunteers, and interpreters, too.

    • Greeters: Welcome taxpayers, verify they have all required documents and information, ensure clients fill out the necessary intake forms, and light clerical duties
    • Interpreters:  Assist at various levels: prepare taxes, greet taxpayers, or interpret only. Bilingual volunteers are needed at all sites!

    *Volunteers must be 16 years or older.

  • I'm a student, can I still volunteer?

    Absolutely! Learn tax preparation by helping people in the community – it looks great on your resume or application, and you may even qualify for credits.

    • Need volunteer hours to graduate or get a scholarship? 
    • Looking to get a head start in your Finance or Accounting degree or career?
    • Get hands on experience and real-world skills!
    • Scheduling is flexible and locations span all of Indian River County.

     

    Volunteers must be 16 years or older. 

     

  • How do I sign up?

    Fill our our VITA application, and our Community Impact Coordinator will be in touch with you following your submission to discuss next steps.

  • When is training?

    investment in you, our VITA Volunteer.

    • Get trained for the US 2024-2025 Tax Season – Date are yet to be determined.

    • Pass the online exam offered by the IRS with an 80% or better.

    • Complete the IRS online Intake and Code of Ethics Training (self-study).

    • Attend United Way IRC VITA Volunteer Orientation in January